Get in touch!

Track your Order

There are two simple ways to track your recent order!

Log into your back office at office.truvy.com and click the widget on the right-hand side that says “Ready to Track your order?”. This will bring you to a page showing your order history including your Order ID(s), Order Dates, Tracking Numbers, Order Status, etc

When you log in to your back office at office.truvy.com you will see a list of options on the left-hand side of your screen. Hover over “Manage Orders” and select “My Orders and Tracking”. This will bring you to a page showing your order history including your Order ID(s), Order Dates, Tracking Numbers, Order Status, etc.

Pause your Subscription

Why Pause?

  • Keep grandfathered pricing
  • Do not lose your reward points

How to Pause: When you log in to your back office at office.truvy.com you will see a list of options on the left-hand side of your screen. Hover over “Manage Orders” and select “Manage Subscription”. There it will bring you to Your Subscription and you will see a Pause button on the bottom row. You will have the option to Delay One or Two Months.

Request a Call Back from Support

Don’t wait on hold! Request a call back from Support.

Call into Support, select your market, press 2 for a callback, and verify your phone number. This will hold your place in queue and Support will give you a callback.
☎ 855-213-TRUV
☎/✉  801-281-7420

Still have more questions? Reach us via chat for fastest response:

Average chat wait time less than 5 minutes & open 6 AM-Midnight Monday – Saturday

Business hours:
Monday – Saturday
Phone:  8:00 AM to 8:00 PM (MST)
Chat, Text & Email: 6:00 AM to 8:00 PM(MST)

☎ 855-213-TRUV
☎/✉  801-281-7420
172 East 14075 South, Draper, UT 84020